Privacy Policy

Effective Date: 27 June 2025

At Mantra Scaffolding, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website or engage with our services.

1. Who We Are

Mantra Scaffolding
Website: www.mantrascaffolding.co.uk
Email: info@mantrascaffolding.co.uk
We are the data controller for the purposes of data protection law.

2. What Information We Collect

We may collect the following personal data:

  • Name, contact number, and email address (e.g. via contact forms or direct enquiries)
  • Company name and job site details (if applicable)
  • IP address and browser details
  • Website usage data through cookies

3. How We Use Your Information

We use your information to:

  • Respond to your enquiries or provide quotations
  • Deliver our scaffolding services
  • Manage customer relationships
  • Improve our website and user experience
  • Maintain legal or regulatory compliance

4. Lawful Basis for Processing

We process your data under the following legal grounds:

  • Consent (for optional communications and cookies)
  • Contract (when you engage our services)
  • Legal obligation (where required by law)
  • Legitimate interest (e.g. to improve service delivery)

5. Sharing Your Information

We do not sell your data. We may share information with:

  • Service providers (e.g. IT support or payment processors)
  • Regulatory authorities where legally required
  • Our subcontractors, only where necessary to carry out work

6. Data Retention

We retain your information only as long as necessary for our business and legal requirements, generally no longer than 6 years.

7. Your Rights

You have the right to:

  • Access your data
  • Correct inaccuracies
  • Request deletion
  • Restrict or object to processing
  • Withdraw consent (where applicable)
  • Lodge a complaint with the ICO (Home)

8. Security

We take appropriate technical and organisational measures to safeguard your data.

9. Third Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices.

10. Updates to This Policy
We may update this Privacy Policy from time to time. Please check back periodically for changes.